Gift cards have advanced far beyond just being a convenient gifting alternative. Today, they have become a powerful revenue generation tool for businesses to drive new customers and develop relationships with their clients. Be it a small boutique or a big retail chain, the advantages of gift card programs extend far and wide. So, let’s discuss the top five benefits of gift card programs for businesses.
1. Increase Cash Flow
One of the most apparent benefits of gift card programs for businesses is the upfront revenue. You get that cash out front when a customer buys a gift card, regardless of when that card gets redeemed. It improves cash flow by providing you with the means to reinvest in your business operation or to meet other business expenses. In addition, some gift cards may go unredeemed, which means cold cash for your organization.
2. New Customers
Gift cards are given and passed as gifts, exposing your business to new would-be clients. When the recipient uses a gift card, they may spend more than the money on the card, plus they are likely to return back for subsequent purchases if they had enjoyable times with your business. They are one of the easiest and cheapest ways of spreading your customer base and subsequently increasing sales.
3. Brand Recognition
Another benefits of gift card programs for businesses is they act as mini-ads for your business. Be it physical or digital, it sports your branding and keeps moving from hand to hand among the consumers. In this way, it becomes an ideal marketing mechanism that increases your visibility manifold. Every time the card is given or received, your brand’s identity is amplified and helps you nurture its identity at the market’s end.
4. Average Transaction Value
Gift card customers spend more than the value of the card. When a customer has some amount of “free” money, that person will, out of psychological necessity, buy more merchandise, increasing the average size of a transaction. This behaviour can have a powerful effect on your bottom line; this is yet another benefits of gift card programs for businesses.
5. Build Customer Retention
Gift cards promote repeat visits and customer loyalty. A customer who has a balance to redeem on his gift card is sure to return for its redemption. That becomes a cycle of repeated transactions, which can lead to a long-term relationship with your customers, making them more often prefer your business over that of others.
Adding a gift card program to your business plan can bring you a great profit by generating more money to buy customer loyalty. Increasing average order value with gift cards are a winning situation for them as well as their customers.
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