As we all know that Volaris is one of the ultra-low cost airline company based out of Mexico, a country in North America. Volaris was established 19 years ago in the year 2005 and it began its operation in the year 2006 and as of now is the largest airline company of Mexico in terms of number of passenger carried in a year. It operates both domestic and international flights all over Mexico and United States of America. It is the leading domestic airline in Mexico with about 42% market share.
It has a fleet size of 130 planes approx. which flies to 69 destinations which include both domestic and international routes.
So want to know about the Volaris Airlines cancellation Policy, let’s take a look.
Volaris Flight Cancellation Policy:
You have the option to cancel your flight anytime you want before departure but if you cancel your booking which was booked 7 days’ prior the scheduled departure but after at least 24 hours, then Volaris will not charge any fees and refund you the exact amount.
But if you cancel at the last moment, means you cancel your ticket any time between 1 hour till 24 hours, then you will likely incurred a fee. The amount depends on the ticket type, fare class, and route.
Volaris Cancellation Fees:
- The fees differ based on the ticket type. For example, for a standard fare, you can expect a cancellation fee to be in the range of **$30 USD to $100 USD** if you cancel after 24hours left for departure till 1 hour, the fees keeps on increasing.
- The Volaris Vuela Plus or Vuela Flex prices are the most flexible, meaning you can cancel for free or change at a lower cost.
- Non-refundable ticket: You will not be eligible for a refund if you have booked a non-refundable ticket. You may be eligible to receive a credit points that you can use for another trip or obtain a partial refund minus cancellation fees depending on the type, class and nature, the ticket is booked.
Volaris Refund Process:
If you are eligible for a refund, then it will take anywhere from 7-10 business day to get your refund from Volaris Air to the original mode through which the payment was made.
Volaris Cancellation Policy and Refund Request:
Refund requests can be requested both online and through their customer service. Generally, the airline refunds only for two cases-when the flight was cancelled by the airline and in any event of emergencies at the traveller’s end.
How to cancel Volaris Air Booking:
You can cancel your Volaris air booking through various methods such as
- You can go to the Volaris Air website and then log into your account, then in my trip option you will find your booked ticket. There you can click on the cancel option and the trip will be cancelled.
- You can also cancel your Volaris Air Ticket through their mobile app.
- Cancellation of Volaris Air can also be done by calling to their helpline number which is available in their website www.volaris.com
- If you are uncomfortable with the above methods, you can directly visit the Volaris Air counter in the airport and get the tickets cancelled manually.
Read Also: Name Change Policy on Volaris tickets
So in Volaris Air you do not need to worry about cancelling your ticket. It’s really easy and simple to get it done and also it offers refunds in full except for the non-refundable tickets.