This article is to remind you about the error message that steeps in while using QuickBooks software. The error message is a script error in QuickBooks. It is a kind of error that leaves no clear explanation as to why it has been arising. This error slows down the updating process and restricts the user from working on the platform. The majority of the time, it is a problem with the browser. It very well may be eradicated as well.
Why Script Error will occur on your QuickBooks
A box displaying a script error appears in QuickBooks Desktop whenever you attempt to load a web page using Internet Explorer or your default browser. This is primarily because of a problem in JavaScript or VBScript code. The QuickBooks software will be unable to download any data from the online server because of this error. A significant part of the script error in QuickBooks starts in the browser, they can be-
Malware attack
Impeded or disabled script handling feature
Assuming the client attempts to make a record with numbers that are in use for another record
Missing obligatory parts of Active X
Attempt to import data from a nonexistent account;
Corrupted or full default browser cache folder
Damaged script plugins or software, such as Java, Adobe Flash, etc.
Corrupted Windows Operating system
Damaged data files
Try these methods to resolve the error
Get rid of script errors in QuickBooks with these ideas-
In the Internet Explorer browser, add the official Intuit website as a trusted website.
Clear the cache data in Internet Explorer.
Run Internet Explorer in compatibility view.
Disable Internet Explorer add-ons.
Clear Internet Explorer’s SSL certificates.
Make Internet Explorer your primary web browser.
In the browser settings, deactivate the notification of script errors.
In QuickBooks, add the URL in the error message to the list of restricted websites.
Reinstall Internet Explorer (only applicable to users of Windows 10).
Let’s explain one of the above methods briefly
Here’s a demo scheme for suspending the issue:
To launch the Run prompt, press the Windows icon and the R keys simultaneously.
Type inetcpl.cpl in the command box.
After opening Internet Options, click the Security tab.
After leaving the security tab, click Trusted sites and then sites.
In the add this website to the zone field, enter .intuit.com and then click add
In the Trusted sites window, uncheck Require server verification for all sites in this zone
Close the Trusted Sites dialog box and uncheck the box that says “Enable protected mode” before clicking OK.
Next, click the Custom Level button and go to the section titled Scripting.
Disable the following, then click OK.
Active scripting
Allow status bar update via script
Allow websites to prompt for information using scripted windows
Now relaunch the application
Taking the example of QuickBooks Pro 2016
If the resolving methods for Script Error when opening QB Pro 2016 don’t work, it means the data file is corrupted or damaged. To, deal with the above, try these things:
To verify data,
Head to the File menu.
Click Utilities, then Verify Data.
Click OK when prompted.
To rebuild data,
Navigate to the File menu.
Click Utilities, then select Rebuild Data.
Choose OK to back up your company file.
Wait until the Rebuild is completed.
Click View Results.
Script Error QuickBooks Desktop Pro 2021
A solution to this is by verifying the active scripting and then uninstalling the Active X, here’s how-
Open Internet Explorer and then head to Internet Options.
Choose the Tools option and then click on the Security tab.
Go to the Custom Level option and search for the ActiveX controls and plug-ins option.
Then hit on the Default level and click on an OK tab.
Now, uninstall or remove the ActiveX file in Internet explorer:
In order to uninstall and remove the ActiveX file from your system, you need to first navigate to the options in Internet Explorer.
Proceed to the Settings tab.
Choose the View objects tab.
Check all ActiveX files currently installed in the system.
Search for the file name starting with a box-like qboax11 or qboax11.dll.
You need to ensure to close all Internet Explorer running Windows and delete the file from the system.
QuickBooks Desktop Script Error when Syncing QB Time
When users select Employees > Enter Time > Sync QuickBooks Time, they will receive script errors. A script error prevents the browser window from opening in order for users to log in and sync.
If the issue still persists, there’s a few things users try to fix it:
Navigate to Help, then Update QuickBooks Desktop, and then run and install any available updates.
Verify that Internet Explorer 11 (IE11) is installed and that you have the most recent version installed.
Utilize the Control Panel to clear the cached data in Internet Explorer.
QuickBooks Script Error Code 0
The best way to get rid of the script error code 0 is to turn off notifications for script errors and add Intuit to your list of trusted websites. How can I get Desktop support? Here’s a way through.
Head to the Help menu and select QuickBooks Desktop Help
On the search box, type in Phone Support and hit Enter
From the result, click on the Contact Us link
Then write on Tell us more about your question section and click Search
Click the Start a Message button
QuickBooks 2025 pricing (source for this article) Script Error Invalid Character
The Windows error code is associated with QuickBooks Error 1324 which is brought on by an incorrect or incomplete program installation. The Windows operating system is the source of the error. Error 1324 typically occurs when an invalid character is entered.
Postscript
In conclusion, we can drive home the point that in the same browser users can eliminate script errors in QuickBooks. At best, the official website has aid for resolving the process as well.
A tech enthusiast who grew up under the mentorship of my professor dad who teaches accounts and finance. I write helpful blogs and articles using my tech skills and accounting knowledge. Quickbooks is my favorite platform to manage my accounts and utilize my tech skills.
